Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCSET003 Mapping and Delivery Guide
Work with forced migrants

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCSET003 - Work with forced migrants
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop a professional rapport with people who are forced migrants.
  • Apply cultural sensitivity and adapt communication techniques, style and language to accommodate cultural values and practices of people who are forced migrants.
  • Identify how own ethnicity, religion, class and gender affect interactions with people and modify approach to suit people who are forced migrants.
  • Identify the communication needs of people who are newly arrived, traumatised and confused and modify approach to suit.
  • Identify where an interpreter is needed and work to ensure that interpreter services are accessed.
       
Element: Plan settlement services.
  • Identify current issues which may impact on own work and organisation relevant to the provision of settlement services.
  • Collect, discuss and use the views of key stakeholders and representatives from relevant target groups when determining service requirements.
  • Develop and maintain links with workers in complementary roles in the provision of settlement services.
  • Evaluate issues in relation to a person’s culture, family background and interest and modify settlement plan to suit.
  • Identifying specific needs of individuals and determine learning program requirements.
  • Document and agree on settlement plan with person and other relevant service providers and stakeholders.
       
Element: Address issues associated with people who are forced migrants.
  • Provide support to people who are forced migrants using a collaborative approach.
  • Discuss and provide information regarding services available in Australia and the importance of using these services.
  • Take into account the culture, religion, gender and experiences of the person in all actions and decisions.
  • Recognise signs of trauma and refer to other services.
  • Support person to deal with loss and grief.
  • Support person to deal with discrimination from the mainstream community and other ethnic groups.
  • Support person to make links within their own community and within the broader Australian community.
  • Refer person to other service providers as required to meet their needs.
       
Element: Monitor and review support.
  • Obtain ongoing feedback from people in relation to service and support.
  • Evaluate progress in relation to settlement plan.
  • Monitor stress and emotions of self and colleagues and implement strategies to maintain wellbeing.
  • Identify opportunities for improved service provision and modify approach.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Apply cultural sensitivity and adapt communication techniques, style and language to accommodate cultural values and practices of people who are forced migrants. 
Identify how own ethnicity, religion, class and gender affect interactions with people and modify approach to suit people who are forced migrants. 
Identify the communication needs of people who are newly arrived, traumatised and confused and modify approach to suit. 
Identify where an interpreter is needed and work to ensure that interpreter services are accessed. 
Identify current issues which may impact on own work and organisation relevant to the provision of settlement services. 
Collect, discuss and use the views of key stakeholders and representatives from relevant target groups when determining service requirements. 
Develop and maintain links with workers in complementary roles in the provision of settlement services. 
Evaluate issues in relation to a person’s culture, family background and interest and modify settlement plan to suit. 
Identifying specific needs of individuals and determine learning program requirements. 
Document and agree on settlement plan with person and other relevant service providers and stakeholders. 
Provide support to people who are forced migrants using a collaborative approach. 
Discuss and provide information regarding services available in Australia and the importance of using these services. 
Take into account the culture, religion, gender and experiences of the person in all actions and decisions. 
Recognise signs of trauma and refer to other services. 
Support person to deal with loss and grief. 
Support person to deal with discrimination from the mainstream community and other ethnic groups. 
Support person to make links within their own community and within the broader Australian community. 
Refer person to other service providers as required to meet their needs. 
Obtain ongoing feedback from people in relation to service and support. 
Evaluate progress in relation to settlement plan. 
Monitor stress and emotions of self and colleagues and implement strategies to maintain wellbeing. 
Identify opportunities for improved service provision and modify approach. 

Forms

Assessment Cover Sheet

CHCSET003 - Work with forced migrants
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCSET003 - Work with forced migrants

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: